Shipping policy

Order Processing

Once you place your order, our shipping team will process it within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.

Shipping Partners

We work with reliable shipping carriers to ensure secure and timely delivery, including:

• Australia Post
• Aramex
• Couriers Please
• DHL
• Other local couriers, depending on the destination

Estimated Delivery Times

Standard shipping delivery times vary based on location:

• Australia & New Zealand: 4-10 business days
• Mainland Europe & UK: 5-10 business days
• America: 4-10 business days
• Other countries: 5-15 business days

Please note that these timeframes are estimates and may be affected by customs procedures, local courier delays, or other unforeseen circumstances.

Tracking Your Shipment

Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package with the respective carrier.

Customs and Import Fees

For international shipments, customs duties, taxes, or additional fees may apply, depending on the regulations of the destination country. These charges are the responsibility of the customer and must be paid upon delivery if applicable.

If you have any questions regarding shipping, please contact our customer support team.